OET Speaking Role Play Test 23
OET Speaking Role-Play – Nurse (TWENTY-THIRD ROLE-PLAY)
Setting: Aged Care Facility
You are speaking to the daughter of an 82-year-old woman who has recently moved into the care home. The daughter is concerned about her mother’s adjustment and overall care.
TASKS:
• Reassure the daughter that her mother is being well looked after.
• Explain the care plan, including activities, meals, medical monitoring, and emotional support.
• Encourage family visits and involvement in care planning.
• Offer to arrange regular updates or meetings.
• Address any concerns about loneliness, safety, or medical needs.
Interlocutor Role (Practice Partner)
• You are the daughter of an elderly woman now living in a care facility.
• You’re worried that she might feel lonely or neglected.
• You ask how staff help new residents adjust.
• You want to know how often she’s checked on.
• You ask if you can visit anytime or speak to someone if there’s a concern.
SOLUTION ROLE-PLAY
Nurse Nishe:
Good morning, Ms. Kapoor. I’m Nurse Nishe, one of the senior nurses here at the facility. I understand you’d like to speak about your mother’s adjustment to the care home. I’m really glad you reached out.
Daughter:
Yes, thank you. I’m quite worried about her. She’s 82, and this is her first time living away from family. I don’t want her to feel lonely or forgotten.
Nurse Nishe:
I completely understand how emotional this change can be for both of you. Please rest assured — your mother is being well looked after. Our team is trained not just to meet physical needs, but also to provide emotional support and companionship. It’s our priority to help her feel safe and cared for.
Daughter:
How do you help new residents adjust? She seemed a bit withdrawn last time I visited.
Nurse Nishe:
That’s a good observation. Many residents feel unsure in the first few days. What we do is follow a personalised care plan, which includes:
• Gentle daily routines
• Group activities like games, music sessions, and mild exercise
• One-on-one time with staff for companionship
• And regular medical monitoring, including medications and vitals
We also keep an eye on emotional well-being. Our staff engage her in conversations and help her gradually settle in at her own pace.
Daughter:
That’s good to know. How often is she checked on?
Nurse Nishe:
We do routine checks every two hours during the day and at scheduled intervals overnight. Plus, all rooms are fitted with emergency call bells if she ever needs anything urgently. Your mother is never left unattended when she needs assistance.
Daughter:
Can I come visit anytime? And if I’m ever concerned, can I speak to someone directly?
Nurse Nishe:
Absolutely. We encourage family visits — they’re so important for her well-being. We recommend visiting during daytime hours, but if you need to come outside of that, we’re happy to arrange it.
Also, I can be your point of contact, and we can set up weekly updates or meetings to keep you informed and answer any questions. Does that sound helpful?
Daughter:
Yes, I’d really appreciate regular updates. I just want to make sure she doesn’t feel isolated.
Nurse Nishe:
That’s very thoughtful, and I can assure you, she’s not alone. We’ve already seen her start responding to a few of the other residents. With time, most residents begin to feel part of the community here. And having your support means a great deal to her, even if she doesn’t always say it.
Daughter:
Thank you, Nurse Nishe. That makes me feel so much better.
Nurse Nishe:
You’re very welcome. We’ll continue to keep you involved in her care plan, and if you ever have questions or notice something, don’t hesitate to reach out. Your mother’s health, happiness, and dignity are our top priorities.